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Terms & Conditions

Order Cancellation

For cancellations or amendments to your order, please call ASAP on (+61) 02-9896-5402.  If your order has already left the premises we regrettably can not cancel or amend your order.

 

 

 

 Delivery Policy

Our delivery service will guarantee same day Sydney Metro delivery up until 11:00am we can delivery after that time through our personal delivery service with some notice we will assist you the best way we can call John or Lisa on 02-9896-5402. We can also assist with pre-ordering for 1 or more days in advance, the staff at Donna’s Flower Shop will be happy help.

 We do not deliver on Sundays or Public Holidays unless requested prior to the date by you with acceptable notice & location.  Special Service only, additional delivery charges may apply.

If a specific time for delivery is required please call after you order is placed, so we can assist with your delivery, additional delivery charges may apply. We will deliver 15klm radius orders within 3hours of your phone contact in most cases, depending on the time you call.

 We also deliver gifts, plants or anything we stock to Sydney metro so what are you waiting for, order now.

 We deliver Flower Bouquets and Flower Arrangements World wide through our alliance with TELEFLORA.

 Just call us on (61) 02 9896-5402 & we can assist you in making the right choice.  Once you make a decision on the type of flowers or gift basket you would like to send, a quote will be given with an approximate delivery date or time.

 Thank you from all the staff at  Donna’s Flower Shop we hope you have a great day

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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